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Find out how we jump started a stalled 658-unit facility and reached 94% occupancy
Drive-up facility located in Flint, Michigan.
658 units featuring climate control and drive-up units with some parking spaces.
Operating in an urban market with moderate competition.
Performance Highlights.
By utilizing data-driven ECRI, improving tenant protection enrollment, and rolling out custom pricing strategies, monthly revenue increased from $43,964 to $48,165.
By focusing on local SEO and streamlining the online rental process, we helped the facility rented 54 more units, raising occupancy rose from 85% to 94%. This influx of rentals jumpstarted stalled occupancy and improved NOI.
In 6 months, we drove 22 new 5-star reviews, raising the facility's Google rating from 4.0 to 4.7. This jump improved online visibility through higher local search rankings and made the facility more appealing to potential tenants.
To improve the customer experience and streamline operations, we implemented systems for online billing, boots on the ground, and 7-day call center support. These improvements helped boost tenant satisfaction and operational efficiency.
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